Call Center Representative
We have an urgent opening to work as a Call Center Representative for a reputed firm in Ahmedabad Location. Job Details are as follows. Freshers candidates with excellent fluency in English Speaking in an American accent can also apply. Candidates have to do international Outgoing calls.
- Able to lead generation
- Fluency in English (Speaking in an American accent ) is a must.
- Able to work in Night shift (US Shift)
- Job Timing: 6:30 pm to 3:30 am
- Industry: International Call Center / BPO/ KPO
- Salary: 10,000 to 25000 per month (negotiable for right candidates) +
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Previous experience in a customer support role
- Track record of over-achieving Strong phone and verbal communication in speak in an American accent skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Only Male Candidates
What benefits await you with us?
- Competitive salary – depending on the seniority in which we place you after the selection process, we will offer you a salary in one of the ranks listed at the bottom of the page.
- Flexible working hours – some of us are early risers, some are sleepers, sometimes we like a gentle hum in the office, and sometimes we prefer to work in silence.
- An annual budget for education and access to books and learning materials – it is important to us that everyone has a chance to satisfy their hunger for additional knowledge.
- 1 on 1 conversation – you will have the opportunity to get feedback on your work and progress.
- Paid sick leave – if it happens to you or your child, you don’t have to worry about how much the salary will be at the end of the month.
- Parking place – public parking in Ahmedabad is a nightmare, but we don’t have those worries. In addition to a large parking lot near the building.
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